Privacy Policy

    The following privacy statement covers the site www. which is run by Fabbrica d'Arte Monterosso s.n.c. di Milla Celsi & C. Your privacy is important to us. We want your experience on the Internet enjoyable and to foster your trust in electronic commerce.

    Read our cookie policy.

    This privacy policy forms part of our website and the services we offer, and can not in any way be separated from the User Agreement or from the membership, usage or transaction. The act of communicating information on this site indicates your acceptance of the procedures described in this privacy statement.

    This privacy statement covers:

    1. What information we collect online about you. .
    2. How do we use this information.
    3. Communications from the Site.
    4. Data Sharing.
    5. Changes to Privacy Statement.

    For questions or concerns regarding this statement, you can contact customer care by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..


    When ordering, we ask you to provide personal information via a form to fill out online. Such information includes name and surname or company name, delivery address and any other billing address, telephone number and e-mail, tax code or VAT. These data are used to finalize the order and to notify you of the status of the  order via e-mail. When coming back to the site, you will have access to all the information about your orders under a specific link on the home page, after entering your e-mail address and password. At any time you have the right to request details of your information held by us.


    Log files 

    Like most of the servers we use log files. The log files include IP addresses, type of server, your ISP, the referring and exit pages, platform type, the time stamp (date / time), the number of clicks. These files are used to analyze trends, administer the site, track navigation path, diagnose problems with our servers and gather broad demographic information for aggregate use IP. IP addresses are not linked to personally identifiable information of a personal nature.


    Once you have completed the order process, you will receive an email containing a summary of the products / services you selected: This communication also contains the order number.


    Limitation of Liability 
    Although we make every effort to preserve user privacy, we may be compelled by law to disclose information you have provided when ordering our products / services. We may also disclose information against someone who poses a threat to our interests (such as in the case of fraud on the part of the client) or whose activities could bring harm to others.
    Aggregate Information (non-personal) 
    The aggregated demographic information may be shared with our employees: such information are not linked to any personal information.
    Authorized service providers 
    We use external companies for control, charging and billing of payments through credit card. These companies do not have the right to retain, share, and use personal data for any other purpose.


    While we use SSL encryption system to protect sensitive information online, we also do everything in our power to protect user-information off-line. All information about our users, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) have access to personal information. In addition, all staff are informed of our security and privacy, as well as of new policies and they are reminded about the importance we place on privacy protection. Finally, the servers that store personal data are located in a DataCenter area closed and guarded.


    Any changes to the personal data provided , rather than the cancellation of  credentials , can be made directly by the customer on the relevant page of his user profile on our site . Users, whether registered or not, can call or send an e- mail to our customer service or send regular mail.
    Changes to the privacy policy
    If we decide to change our policy of guaranteeing privacy, such changes will be posted in this privacy statement and at the actual date of application, so that you can always be up to date on what information we collect , the use we make of it , and their eventual spread. Also, if material changes are made to our privacy policy, a warning will be put online on our website that will inform users of such changes. You are advised to periodically review this privacy statement in order to be updated on the ways in which we treat your data.

    Follow us
    on our channels